EventAI Community Guidelines
App: EventAI Document version: 1.0 Effective date: 28.06.2026 Contacts: J19europe01@gmail.com
EventAI is a platform where users and providers communicate, post listings, leave reviews, and plan events. To keep the service safe and useful, all participants must comply with these Guidelines. They supplement the User Agreement.
1. What Is Permitted
- Accurate listings for real venues and event services.
- Honest reviews based on personal experience.
- Courteous communication in chat.
- Your own or licensed photos and videos.
2. What Is Prohibited
- Falsehood and deception: inaccurate information, fake listings, review manipulation.
- Third-party content: photos/videos/texts you do not have the rights to use.
- Prohibited goods and services: anything that violates the laws of the Republic of Kazakhstan.
- Fraud and spam: deception, phishing, intrusive advertising, mass mailings.
- Insults and aggression: threats, bullying, harassment, incitement of hatred, and discrimination on any grounds.
- Contacts and privacy: publishing another person's personal data without consent.
- Dangerous/impermissible content: violence, exploitation, content of a sexual nature, materials involving minors.
- Circumventing restrictions: multi-accounts to evade blocks, interference with the operation of the service.
3. Reviews
Reviews must reflect genuine experience. The following are prohibited: paid/fake reviews, insults, disclosure of personal data, irrelevant content. Venue owners may leave replies to reviews — also within the scope of these Guidelines.
4. Chat
Communicate respectfully. Spam, fraud, threats, and unsolicited advertising are prohibited. You can block the person you are communicating with (Profile → Block) — they will not be able to message you, and their services will be hidden from your profile.
5. How to Report
If you see a violation:
- tap "Report" directly in the app — on a listing, in a profile, on a review, or in a chat message (select a reason);
- block the user;
- if necessary, write to J19europe01@gmail.com (attach a link/screenshot). The procedure is set out in the Complaints Policy.
Dangerous content (violence, sexual content, materials involving minors, threats, incitement of hatred) is reviewed on a priority basis — within 24 hours.
6. Consequences of Violations
Depending on the severity and recurrence of the violation, we may: issue a warning, hide or remove content, restrict features, suspend or block an account. The procedure is set out in the Moderation Policy.
7. Contacts
- Support and complaints: J19europe01@gmail.com